Some team members at a Summer 2022 Suicide Awareness and Prevention Walk
Staff Profiles
Donna D. Santucci, M.Ed., Ed. S., LPC, ABSNP, Co-Owner, is a Licensed Professional Counselor and Board Certified in School Neuropsychology. She received her bachelor’s degree in Psychology, her master’s degree in Educational Psychology, and her Specialist degree in Education (Psychological Assessment) from the University of Mississippi in 1992, 1994, and 1996. In 2003, Donna completed post-graduate research at Texas Women’s University in order to receive her Diplomate in School Neuropsychology from the American Board of School Neuropsychology. Donna is certified as a Control Theory & Reality Therapist, School Psychologist, and a School Neuropsychologist. In therapy, Donna applies a combination of human development procedures that integrate a wellness model of human behavior to assist individuals to achieve mental, emotional, physical, social, moral, or educational development and adjustment. Donna also specializes in test administration and evaluations. Due to her expertise in school neuropsychology and educational psychology, she has extensive experience in administering a number of tests that diagnose ADD/ADHD, dyslexia, dysgraphia, dyscalculia, and other learning issues.
What Donna loves most about working at Keystone Counseling is the ability to transform the lives of clients in a meaningful way.
What Donna loves most about working at Keystone Counseling is the ability to transform the lives of clients in a meaningful way.
Heather Tawney, M.A. Counseling Psychology, LPC, Clinical Supervisor, is a licensed professional counselor and holds her masters in counseling from Geneva College, where she focused on family and couples therapy. Since then, Heather has worked primarily with adults in individual and family counseling, dealing with topics like self-harm, grief, chronic pain and illness, life adjustments and transition, trauma, depression, anxiety, LGBTQIA issues, family issues like divorce or relationship counseling, and spiritual based counseling (when requested). Since joining our group in 2016, Heather has also received additional training in Traumatic Brain Injury, eating disorders, EMDR treatment, crisis intervention, and clinical supervision. She is currently working toward an EMDR certification which focuses on helping clients to process trauma and other mental health symptoms. She sees clients 12 years and older. What she loves most about working with Keystone Counseling is the laid back yet professional environment, which cultivates a warm environment for forming strong therapeutic alliances with her clients.
Heidi Zwyghuizen, Masters of Social Work, LCSW, is a Licensed Clinical Social Worker with over 20 years experience working with families and adults in an inpatient and outpatient setting. Moving from Michigan where she worked in a community mental health clinic, Heidi is uniquely specialized in treating adults and the elderly, individuals with chronic pain, terminal illness, grief, depression, anxiety and family issues. She loves connecting her clients to broader resources, and works hard to ensure treatment is as comprehensive as possible. Heidi also has additional training tailored to working with children and adolescents age 12 and older, personality disorders, DBT treatment, and the LGBTQIA population. She has dealt with crisis management, serious mental illness, medication management concerns, and routine transition of life issues. Heidi joined our team in 2018, and what she loves most about working with Keystone Counseling is is the team environment, support and flexibility. Flexibility is extremely important to ensure each client is approached individually, as a unique person with unique treatment needs. It also is paramount to work life balance and a great way to ensure treatment is taking place with a balanced, attentive clinician.
Christine Prebble, M.S. Mental Health Counseling, LPC, BSL, Certified Child/Adolescent Trauma Professional is both a licensed professional counselor and a licensed behavioral specialist. Chris obtained her bachelors of arts from Lock Haven University in Psychology, followed by a masters of science from Walden University in Mental Health Counseling. She is a National Certified Counselor and a Certified Child Adolescent Trauma Professional. As a psychotherapist, she specializes in working with children and adolescents, and their families, for areas including: trauma, autism, ADHD, anxiety, depression, stress, behavioral issues, bullying/school issues, opposition defiant disorder, self-harm, and life adjustments (grief, separation/divorce support). Chris often utilizes play and art therapy approaches in her work with children. In adult populations, as a result of a background in drug and alcohol treatment, Chris is uniquely qualified to treat co-occurring disorders (when mental health issues are present alongside drug/alcohol issues). She is also specialized in treating autism related disorders in adult populations, anxiety, depression, stress, grief, trauma, chronic pain/illness, and couples counseling. Christine joined our group in 2019, and what she loves most about working with Keystone Counseling is how everyone is so helpful and supportive of each other, as well as the diversity of clinical areas of expertise represented among the staff. This diversity allows for each clinician to be their authentic selves, and also acts as an amazing resource for staffing and development.
Sarah A Mc Closkey, M.S.W, LCSW, is a licensed clinical social worker since 2006, obtaining her bachelors of science in Psychology from Penn State University in 2001 and her masters in Social Work from California University of Pennsylvania in 2004. Sarah specializes in working with anxiety related disorders in young adult and adult populations. Her clinical background experience also includes relationship counseling, chronic pain and illness, depression, trauma, PTSD, grief and loss, and adjustment to major life events. She works extensively with veteran populations, elderly, adults, college age students, and couples. She offers evening hours Mondays and Thursdays until 8:00pm, Saturdays 8am-12pm, and is currently only accepting new clients for telehealth sessions only (by phone or video). Sarah has worked with our group since the early years, 2006, and what she loves most about working with Keystone Counseling is how therapist focused it is, and how helpful everyone is. By having so much support as a therapist from her team, she is able to focus more on her clients and ultimately provide better treatment.
Rachael D’Altrui, M.S. Mental Health Counseling, LPC, Trauma Focused-Cognitive Behavioral Therapy Certified, is a licensed professional counselor with over 20 years experience treating children, adolescents, families and adults. Rachael obtained her bachelors of arts from Susquehanna University, followed by a masters of science from Shippensburg University in Mental Health Counseling. Rachael started her mental health career working as a therapist in the foster home setting, while also being involved in clinical coordination and youth case management services. She then gained essential experience working in family-based therapy, as a provider and eventually as a director of family-based services. In 2011, she chose to enter the private practice setting to best utilize her therapeutic skills, where she worked alongside a child/adolescent psychiatrist frequently. She has since treated a wide diversity of mental health conditions and all age populations. She specializes in working with children and adolescents, and is certified as a trauma specialist for both children and adults. With her children, she uses a combination of play and art therapy, as well. Joining our group in 2020, when asked what she loves best about working with Keystone Counseling she stated, "I am a feelings oriented person. I only work well in environments with positive energy and that definitely is the case at Keystone Counseling. Also, I have been working in this field for over twenty years and I have never had this level of support administratively or professionally!"
Destena Bower, MS, is an interning Clinical Mental Health Counseling master’s of science student from Lock Haven University. Destena has a bachelors of science in Psychology and a minor in sociology from Lock Haven University. Destena works with adults in areas such as anxiety, depression, grief, and adjustment to life stressors. She is working towards developing her therapy style, leaning towards a combination of person-centered and cognitive behavioral therapies. She will soon obtain a certification in trauma-informed care, and in May 2023 will graduate from her graduate program.
When not working directly with clients, Destena has been instrumental in helping our practice transition to electronic systems. She is in the office Mondays and Tuesdays from 12-8pm.
What Destena loves most about interning at Keystone Counseling is how friendly and helpful her fellow clinicians have been, and having an opportunity to provide counseling to individuals who may not have access to it otherwise!
When not working directly with clients, Destena has been instrumental in helping our practice transition to electronic systems. She is in the office Mondays and Tuesdays from 12-8pm.
What Destena loves most about interning at Keystone Counseling is how friendly and helpful her fellow clinicians have been, and having an opportunity to provide counseling to individuals who may not have access to it otherwise!
Jenn Fithian earned her bachelor’s degree in Psychology and Philosophy from Susquehanna University. She is currently studying for her Masters of Social Work at Simmons University. Jenn’s interests are helping kids, teenagers, and young adults to work through trauma and life stressors. She is also interested in couples counseling and enjoys helping couples learn to communicate with each other and work through issues together. She is still developing her therapy style, but she works from a person-centered approach and grounds her work in Rogerian therapy methods. In December 2023, Jenn will graduate with a certificate in trauma practice. She plans to earn certifications in different trauma therapy techniques so that she can help her clients become their best selves. Jenn will start with KCES in September 2022 and will offer evening availability.
Sarah Santucci, MA, Chief Operating Officer, Co-Owner
I remember my father, former co-owner Rick Santucci, gifting a “How to” book for opening a private practice to my mother, Donna Santucci, LPC, Co-owner, for Christmas in 2003. They sacrificed much to open Keystone Counseling in June of 2004, and much more to keep its doors open during the early years, when mental health stigma or lack of insurance kept so many from treatment. During those days, I would spend my summer breaks from college doing a little bit of everything: cleaning, marketing, accounts receivables, insurance billing, client scheduling, and so on. After graduation from Temple University and Columbia University for my undergraduate and graduate degrees, I gained experience in marketing, copy writing, grant writing, and program development in both the nonprofit and for profit sectors. In 2014, after my father became ill, I came on full time to keep the day-to-day operations running, and in 2016 I became a partner and co-owner in the practice as Chief Operating Officer.
My philosophy as a leader has evolved over time, and continues to do so, but two core beliefs remain: the necessity to lead by example, and that humility is the number one attribute of any great leader. I strive to foster a team environment and organizational systems that provide consistent, quality services to our clients while also maintaining a work environment that promotes our staff’s personal and professional development. Our team is a close-knit bunch of professionals, and every member in our small practice is passionate about delivering outstanding treatment for our clients.
I dream of a day when all mental health services are free, and where there is a plethora of mental health providers in rural communities like Lock Haven. Until that day is realized, I also actively work with county commissioners, state reps, managed care organizations, local universities, the Clinton/Lycoming Joinder Board, insurance companies and other agencies to enact change that benefits not just our clients and staff, but also other mental health practices statewide.
What I love most about working at Keystone Counseling is seeing our staff's professional development, our clients' lives improve, and creating systems that allow for our providers and clients to be successful!
I remember my father, former co-owner Rick Santucci, gifting a “How to” book for opening a private practice to my mother, Donna Santucci, LPC, Co-owner, for Christmas in 2003. They sacrificed much to open Keystone Counseling in June of 2004, and much more to keep its doors open during the early years, when mental health stigma or lack of insurance kept so many from treatment. During those days, I would spend my summer breaks from college doing a little bit of everything: cleaning, marketing, accounts receivables, insurance billing, client scheduling, and so on. After graduation from Temple University and Columbia University for my undergraduate and graduate degrees, I gained experience in marketing, copy writing, grant writing, and program development in both the nonprofit and for profit sectors. In 2014, after my father became ill, I came on full time to keep the day-to-day operations running, and in 2016 I became a partner and co-owner in the practice as Chief Operating Officer.
My philosophy as a leader has evolved over time, and continues to do so, but two core beliefs remain: the necessity to lead by example, and that humility is the number one attribute of any great leader. I strive to foster a team environment and organizational systems that provide consistent, quality services to our clients while also maintaining a work environment that promotes our staff’s personal and professional development. Our team is a close-knit bunch of professionals, and every member in our small practice is passionate about delivering outstanding treatment for our clients.
I dream of a day when all mental health services are free, and where there is a plethora of mental health providers in rural communities like Lock Haven. Until that day is realized, I also actively work with county commissioners, state reps, managed care organizations, local universities, the Clinton/Lycoming Joinder Board, insurance companies and other agencies to enact change that benefits not just our clients and staff, but also other mental health practices statewide.
What I love most about working at Keystone Counseling is seeing our staff's professional development, our clients' lives improve, and creating systems that allow for our providers and clients to be successful!
Anthony LaLota, BA, Office Manager, oversees all front of the office daily operations, from onboarding new clients to managing schedules for our clinicians. He communicates with insurance companies to obtain accurate costs for clients before starting treatment, ensures each client's insurance is accepted and authorized, maintains our front office systems and databases, and researches other community agencies to keep our staff & clients well connected with additional resources. Anthony interfaces with our clinicians, billing staff, administrative staff, and interns to ensure the team and our systems are working together at all times. If someone has a question, there's a good chance Anthony has the answer!
Anthony believes each mental health journey should begin with a warm smile and positive attitude, and he strives to provide both for every client who steps into our office. He is an avid musician, writer, and traveler, and lives in the area with his wife and son. Joining our team in 2021, what Anthony loves most about working with Keystone Counseling is the environment of patience, camaraderie, sense of family & belonging!
Anthony believes each mental health journey should begin with a warm smile and positive attitude, and he strives to provide both for every client who steps into our office. He is an avid musician, writer, and traveler, and lives in the area with his wife and son. Joining our team in 2021, what Anthony loves most about working with Keystone Counseling is the environment of patience, camaraderie, sense of family & belonging!
Terri Rine, Administrative Assistant, is our team’s go to person for many administrative tasks. She is often found in the front office, greeting clients either in person or by phone. She helps to manage our calendars, ensuring clients have timely access to appointments. Terri assists in maintenance of our databases, coordination of care communications, and assisting clients with any questions they may have. Terri also does a considerable amount of work toward our office's transition to electronic systems in response to COVID-19.
Terri has over twenty years’ experience working in medical administration offices, with organizations like CAPS, Clinton Medical Associates, Geisinger and Jersey Shore Hospital. Before joining our team in 2021, she spent the last 14 years working in administration for Nittany Oil Company. She is passionate about customer service and enjoys connecting clients to resources and treatment in a friendly, efficient manner.
Terri loves working in the mental health field, and feels strongly in our practice’s commitment to expanding services for our rural area. What Terri loves most about working with Keystone Counseling is the staff, seeing people smile, and making a difference in our client’s lives!
Terri has over twenty years’ experience working in medical administration offices, with organizations like CAPS, Clinton Medical Associates, Geisinger and Jersey Shore Hospital. Before joining our team in 2021, she spent the last 14 years working in administration for Nittany Oil Company. She is passionate about customer service and enjoys connecting clients to resources and treatment in a friendly, efficient manner.
Terri loves working in the mental health field, and feels strongly in our practice’s commitment to expanding services for our rural area. What Terri loves most about working with Keystone Counseling is the staff, seeing people smile, and making a difference in our client’s lives!
