Staff Profiles

Donna D. Santucci, M.Ed., Ed. S., LPC, ABSNP, Co-Owner, is a Licensed Professional Counselor and Board Certified in School Neuropsychology. She received her bachelor’s degree in Psychology, her master’s degree in Educational Psychology, and her Specialist degree in Education (Psychological Assessment) from the University of Mississippi in 1992, 1994, and 1996. In 2003, Donna completed post-graduate research at Texas Women’s University in order to receive her Diplomate in School Neuropsychology from the American Board of School Neuropsychology. Donna is certified as a Control Theory & Reality Therapist, School Psychologist, and a School Neuropsychologist.
Donna retired from practicing in June 2023, but continues to serve as a resource for clinicians when needed. She is not actively taking clients, though, at this time.
Donna retired from practicing in June 2023, but continues to serve as a resource for clinicians when needed. She is not actively taking clients, though, at this time.

Heather Tawney, MA Counseling Psychology, LPC, Clinical Supervisor, is a licensed professional counselor and holds her masters in counseling from Geneva College, where she focused on family and couples therapy. Since then, Heather has worked primarily with adults in individual and family counseling, dealing with topics like self-harm, grief, chronic pain and illness, life adjustments and transition, trauma, depression, anxiety, LGBTQIA issues, family issues like divorce or relationship counseling, and spiritual based counseling (when requested). Since joining our group in 2016, Heather has also received additional training in Traumatic Brain Injury, eating disorders, EMDR treatment, crisis intervention, and clinical supervision. She is currently working toward an EMDR certification which focuses on helping clients to process trauma and other mental health symptoms. She sees clients 12 years and older.
As the Clinical Supervisor, Heather is also responsible for overseeing the clinical development of all clinicians, helping each of our therapists to grow and gain clinical insight as professionals. Heather also acts to uphold quality standards for all clinicians and train staff regarding office wide policies and best practices.
What she loves most about working with Keystone Counseling is the laid back yet professional environment, which facilitates strong therapeutic alliances with her clients.
As the Clinical Supervisor, Heather is also responsible for overseeing the clinical development of all clinicians, helping each of our therapists to grow and gain clinical insight as professionals. Heather also acts to uphold quality standards for all clinicians and train staff regarding office wide policies and best practices.
What she loves most about working with Keystone Counseling is the laid back yet professional environment, which facilitates strong therapeutic alliances with her clients.

Kathryn McCarty-Welch, MS, LPC, TF-CBT, CCTP, NCC, Clinical Intern Supervisor & Quality Control Auditor earned dual degrees in sociology and psychology from Kutztown University of Pennsylvania in 2010, followed by a Masters of Science in Clinical Mental Health Counseling, Crisis and Trauma from Walden University in 2018. Kate is a licensed professional counselor and has also obtained trauma certifications as a Trauma Focused Cognitive Behavioral Therapist and a Certified Clinical Trauma Professional.
In addition to providing therapy, Kate has several years experience providing clinical support to staff and interns. As the Clinical Internship Supervisor, she is responsible for fostering professional growth and development for our graduate student interns---the next generation of clinicians in Lock Haven! Kate is also responsible for internal quality audits, helping to ensure clinical standards are continuously met for our clients.
As a therapist, Kate is extremely strong in working with perinatal conditions (like post-partum depression), mood disorders, OCD, anxiety, panic disorder, social anxiety, trauma, drug and alcohol concerns/co-occurring issues, distress tolerance, DBT strategies and serious mental illness. Kate enjoys working with adolescents and adults, and believes strongly in the healing power of humor!
In addition to providing therapy, Kate has several years experience providing clinical support to staff and interns. As the Clinical Internship Supervisor, she is responsible for fostering professional growth and development for our graduate student interns---the next generation of clinicians in Lock Haven! Kate is also responsible for internal quality audits, helping to ensure clinical standards are continuously met for our clients.
As a therapist, Kate is extremely strong in working with perinatal conditions (like post-partum depression), mood disorders, OCD, anxiety, panic disorder, social anxiety, trauma, drug and alcohol concerns/co-occurring issues, distress tolerance, DBT strategies and serious mental illness. Kate enjoys working with adolescents and adults, and believes strongly in the healing power of humor!
Sarah A Mc Closkey, MSW, LCSW, is a licensed clinical social worker since 2006, obtaining her bachelors of science in Psychology from Penn State University in 2001 and her masters in Social Work from California University of Pennsylvania in 2004. Sarah specializes in working with anxiety related disorders in young adult and adult populations. Her clinical background experience also includes relationship counseling, chronic pain and illness, depression, trauma, PTSD, grief and loss, and adjustment to major life events. She works extensively with veteran populations, elderly, adults, college age students, and couples. She offers evening hours Mondays, Thursdays and Fridays until 8:00pm, Saturdays 8am-12pm, and is currently only accepting new clients for telehealth sessions only (by phone or video). Sarah has worked with our group since the early years, 2006, and what she loves most about working with Keystone Counseling is how therapist focused it is, and how helpful everyone is. By having so much support as a therapist from her team, she is able to focus more on her clients and ultimately provide better treatment.

Rachael D’Altrui, M.S. Mental Health Counseling, LPC, Trauma Focused-Cognitive Behavioral Therapy Certified, is a licensed professional counselor with over 20 years experience treating children, adolescents, families and adults. Rachael obtained her bachelors of arts from Susquehanna University, followed by a masters of science from Shippensburg University in Mental Health Counseling. Rachael started her mental health career working as a therapist in the foster home setting, while also being involved in clinical coordination and youth case management services. She then gained essential experience working in family-based therapy, as a provider and eventually as a director of family-based services. In 2011, she chose to enter the private practice setting to best utilize her therapeutic skills, where she worked alongside a child/adolescent psychiatrist frequently. She has since treated a wide diversity of mental health conditions and all age populations. She specializes in working with children and adolescents, and is certified as a trauma specialist for both children and adults. With her children, she uses a combination of play and art therapy, as well. Joining our group in 2020, when asked what she loves best about working with Keystone Counseling she stated, "I am a feelings oriented person. I only work well in environments with positive energy and that definitely is the case at Keystone Counseling. Also, I have been working in this field for over twenty years and I have never had this level of support administratively or professionally!"

Kaitlin Kennedy, MSW, LCSW is a Licensed Clinical Social Worker who studied at University of Pittsburgh for both Undergraduate and Graduate Studies. She received her undergraduate in Psychology in 2011 and Masters in Social Work in 2018. She has been working in the mental health field for almost 12 years, with clients of all ages in the community, clinical and school settings. Kaitlin has experience working with anxiety, depression , autism , trauma , relationship stress, anger management, behavioral issues , school related issues and academics, crisis intervention and life transitions. Kaitlin also has additional education in drug and alcohol treatment and is well equipped to provide co-occurring treatment. Kaitlin’s approach to treatment is client centered and trauma informed. Kaitlin works evening hours provided via telehealth therapy.

Mary Zappo, MSW, LSW, BSC earned her Master’s in Social Work from Marywood University and a Bachelor’s Degree in Anthropology and Gender Studies from William Paterson University in Wayne, New Jersey.
Mary has more than ten years in the mental health field working with children, adults and families. Her clinical training and work experiences include KidsPeace Children's Hospital, PA Mentor, Concern Behavioral Health, and experience in Private Practice. Mary is certified in Functional Behavior Assessments as well as The Coach Approach. Mary is passionate about helping clients and families with mental health and behavioral issues using a trauma-informed approach. She enjoys working with adolescents through older adults utilizing an assortment of counseling theories and techniques. Clinical areas of expertise and comfortability include anxiety, depression, trauma, grief, couples/relationship counseling, LGBTQIA issues, personality disorders and behavioral concerns.
Mary has more than ten years in the mental health field working with children, adults and families. Her clinical training and work experiences include KidsPeace Children's Hospital, PA Mentor, Concern Behavioral Health, and experience in Private Practice. Mary is certified in Functional Behavior Assessments as well as The Coach Approach. Mary is passionate about helping clients and families with mental health and behavioral issues using a trauma-informed approach. She enjoys working with adolescents through older adults utilizing an assortment of counseling theories and techniques. Clinical areas of expertise and comfortability include anxiety, depression, trauma, grief, couples/relationship counseling, LGBTQIA issues, personality disorders and behavioral concerns.
Chelsea Harris, MSW, LCSW, CTP, C-DBT is a Licensed Clinical Social Worker. Chelsea obtained her BSW in 2014 from Kutztown University and her MSW in 2019 from Widener University. Additionally, she is a Certified Trauma Professional as well as certified in Dialectical Behavior Therapy (DBT). She is working toward a certification as a Telehealth Provider. Chelsea has experience working with children, adolescents and adults treating depression, anxiety, trauma, grief and loss, auditory and visual hallucinations, self harm and suicidal ideation, adoption and foster issues. Chelsea loves working with adolescents and young adults. She believes in the power of mindfulness and is passionate about helping her clients achieve a quick route to reduction of symptoms. wherever possible.

Corrina Harris, MS Clinical Mental Health Counseling, obtained her undergraduate degree in Psychology from Lock Haven University in 2013 and her Master of Science in Clinical Mental Health Counseling from Commonwealth University of Pennsylvania, Lock Haven campus, in 2022. Corrina’s approach to treatment is grounded in person-centered approaches and creating a warm and welcoming therapeutic environment. Corrina works with children, adolescents, and adults to process life stressors and various clinical mental health issues, like anxiety, depression and trauma. Corrina is additionally trained and especially enjoys working collaboratively with couples to develop communication skills and process through relationship stressors together.
Corrina joins Keystone Counseling through a partnership with Keystone Counseling and HealthChoices in the brand new Path to Licensure Program. This innovative project aims to address the shortage of mental health providers while also increasing access to services in rural communities. The Path to Licensure Program is a multi-year program that provides free or heavily discounted services to our community members while also providing the resources for Corrina to become a Licensed Professional Counselor. Corrina is available Monday-Friday, with evening hour availability and onsite or telehealth services.
Corrina joins Keystone Counseling through a partnership with Keystone Counseling and HealthChoices in the brand new Path to Licensure Program. This innovative project aims to address the shortage of mental health providers while also increasing access to services in rural communities. The Path to Licensure Program is a multi-year program that provides free or heavily discounted services to our community members while also providing the resources for Corrina to become a Licensed Professional Counselor. Corrina is available Monday-Friday, with evening hour availability and onsite or telehealth services.

Jenn Fithian, Graduate Student Clinician, earned her bachelor’s degree in Psychology and Philosophy from Susquehanna University. She is currently studying for her Masters of Social Work at Simmons University. Jenn’s interests are helping kids, teenagers, and young adults to work through trauma and life stressors. She is also interested in couples counseling and enjoys helping couples learn to communicate with each other and work through issues together. She is still developing her therapy style, but she works from a person-centered approach and grounds her work in Rogerian therapy methods. In December 2023, Jenn will graduate with a certificate in trauma practice. She plans to earn certifications in different trauma therapy techniques so that she can help her clients become their best selves. Jenn offers in person and telehealth appointments, along with evening hour availability.

Hadly Raven, Graduate Student Clinician, earned her bachelor of science in Disabilities and Community Services from Lock Haven University in 2012. She will graduate from Lock Haven University's Clinical Mental Health graduate program in May 2024, whereby she will begin to work toward becoming a licensed professional counselor. Hadly has worked in a variety of social services roles over the last decade, gaining an immense amount of experience working with adolescents through older adults in a variety of settings. As a Service Coordinator at the United Disabilities Services in Williamsport, Hadly ensured that her clients obtained a wide variety of services within the community to ensure their success. With the STEP Office of Aging, Hadly worked with elderly populations to ensure their safety and access to services vital to their well being and independence. Finally, as the Assistant Program Director with Community Services Group, Hadly oversaw and worked with residential programs for individuals with intellectually disabilities or severe and persistent mental health diagnoses.
Hadly enjoys working with adolescents and adults on topics of anxiety, depression, trauma, grief, life stressors, life transitions and domestic violence. She believes strongly in fostering trust and openness in a warm therapeutic setting, and looks forward to growing as a clinician with Keystone Counseling!
Hadly enjoys working with adolescents and adults on topics of anxiety, depression, trauma, grief, life stressors, life transitions and domestic violence. She believes strongly in fostering trust and openness in a warm therapeutic setting, and looks forward to growing as a clinician with Keystone Counseling!

Sarah Santucci, MA, Chief Operating Officer, Co-Owner
I remember my father, former co-owner Rick Santucci, gifting a “How to” book for opening a private practice to my mother, Donna Santucci, LPC, Co-owner, for Christmas in 2003. They sacrificed much to open Keystone Counseling in June of 2004, and much more to keep its doors open during the early years, when mental health stigma or lack of insurance kept so many from treatment. During those days, I would spend my summer breaks from college doing a little bit of everything: cleaning, marketing, accounts receivables, insurance billing, client scheduling, and so on. After graduation from Temple University and Columbia University for my undergraduate and graduate degrees, I gained experience in marketing, copy writing, grant writing, and program development in both the nonprofit and for profit sectors. In 2014, after my father became ill, I came on full time to keep the day-to-day operations running, and in 2016 I became a partner and co-owner in the practice as Chief Operating Officer.
My philosophy as a leader has evolved over time, and continues to do so, but two core beliefs remain: the necessity to lead by example, and that humility is the number one attribute of any great leader. I strive to foster a team environment and organizational systems that provide consistent, quality services to our clients while also maintaining a work environment that promotes our staff’s personal and professional development. Our team is a close-knit bunch of professionals, and every member in our small practice is passionate about delivering outstanding treatment for our clients.
I dream of a day when all mental health services are free, and where there is a plethora of mental health providers in rural communities like Lock Haven. Until that day is realized, I also actively work with county commissioners, state reps, managed care organizations, local universities, the Clinton/Lycoming Joinder Board, insurance companies and other agencies to enact change that benefits not just our clients and staff, but also other mental health practices statewide.
What I love most about working at Keystone Counseling is seeing our staff's professional development, our clients' lives improve, and creating systems that allow for our providers and clients to be successful!
I remember my father, former co-owner Rick Santucci, gifting a “How to” book for opening a private practice to my mother, Donna Santucci, LPC, Co-owner, for Christmas in 2003. They sacrificed much to open Keystone Counseling in June of 2004, and much more to keep its doors open during the early years, when mental health stigma or lack of insurance kept so many from treatment. During those days, I would spend my summer breaks from college doing a little bit of everything: cleaning, marketing, accounts receivables, insurance billing, client scheduling, and so on. After graduation from Temple University and Columbia University for my undergraduate and graduate degrees, I gained experience in marketing, copy writing, grant writing, and program development in both the nonprofit and for profit sectors. In 2014, after my father became ill, I came on full time to keep the day-to-day operations running, and in 2016 I became a partner and co-owner in the practice as Chief Operating Officer.
My philosophy as a leader has evolved over time, and continues to do so, but two core beliefs remain: the necessity to lead by example, and that humility is the number one attribute of any great leader. I strive to foster a team environment and organizational systems that provide consistent, quality services to our clients while also maintaining a work environment that promotes our staff’s personal and professional development. Our team is a close-knit bunch of professionals, and every member in our small practice is passionate about delivering outstanding treatment for our clients.
I dream of a day when all mental health services are free, and where there is a plethora of mental health providers in rural communities like Lock Haven. Until that day is realized, I also actively work with county commissioners, state reps, managed care organizations, local universities, the Clinton/Lycoming Joinder Board, insurance companies and other agencies to enact change that benefits not just our clients and staff, but also other mental health practices statewide.
What I love most about working at Keystone Counseling is seeing our staff's professional development, our clients' lives improve, and creating systems that allow for our providers and clients to be successful!

Anthony LaLota, BA, Office Manager, oversees all front of the office daily operations, from onboarding new clients to managing schedules for our clinicians. He communicates with insurance companies to obtain accurate costs for clients before starting treatment, ensures each client's insurance is accepted and authorized, maintains our front office systems and databases, and researches community agencies to keep our staff & clients well connected with additional resources. Anthony interfaces with our clinicians, billing staff, administrative staff, and interns to ensure the team and our systems are working together at all times. If someone has a question, there's a good chance Anthony has the answer!
Anthony believes each mental health journey should begin with a warm smile and positive attitude, and he strives to provide both for every client who steps into our office. He is an avid musician, writer, and traveler, and lives in the area with his wife and son. Joining our team in 2021, what Anthony loves most about working with Keystone Counseling is the environment of patience, camaraderie, sense of family & belonging!
Anthony believes each mental health journey should begin with a warm smile and positive attitude, and he strives to provide both for every client who steps into our office. He is an avid musician, writer, and traveler, and lives in the area with his wife and son. Joining our team in 2021, what Anthony loves most about working with Keystone Counseling is the environment of patience, camaraderie, sense of family & belonging!

Raven Felix, Administrative Assistant, is our team’s go to person for many administrative tasks. She is often found in the front office, greeting clients either in person or by phone. She helps to manage our calendars, ensuring clients have timely access to appointments. Raven assists in maintenance of our databases and helping clients with any questions they may have.
Raven holds a certificate as a medical administrative assistant, and has completed trainings on HIPAA, mandated child abuse reporting, the ACA code of ethics for mental health best practices and standards, and basic mental health crisis response. What Raven loves most about working with Keystone Counseling is working in the mental health field and helping people!
Raven holds a certificate as a medical administrative assistant, and has completed trainings on HIPAA, mandated child abuse reporting, the ACA code of ethics for mental health best practices and standards, and basic mental health crisis response. What Raven loves most about working with Keystone Counseling is working in the mental health field and helping people!

Nyla Rousey, BA, Administrative Assistant, joined our team in January 2023 as an undergraduate student intern via LHU's psychology program. She did such an outstanding job helping our administrative team during her internship, that on completion of her BA in Psychology from LHU, she officially joined our team as an administrative assistant. Nyla works most days answering the phones, greeting our clients and assisting them with appointment scheduling. She is integral to our internal quality control systems, ensuring documentation and necessary signatures are obtained from clients and clinicians where needed. Nyla is passionate about mental health, and will start the graduate Clinical Mental Health Counseling program at LHU this fall.